Before You Make Your First hello55 Deposit
You need a verified hello55 account before you can deposit. If you have not registered yet, the process takes about two minutes. Once you are logged in, make sure your mobile wallet (bKash, Nagad, or Rocket) is active and has enough balance before you start a transfer.
Important: Always copy the deposit number directly from the hello55 cashier page. Do not reuse a number from a previous transaction — each deposit generates a new reference number.
Minimum deposit is ৳500. There is no maximum limit per transaction, but your wallet provider may impose its own daily transfer cap. Bank Transfer allows larger single transactions — suitable for high-volume players.
Payment Methods hello55 Supports
hello55 accepts five payment methods built for Bangladesh. All of them credit your account without a platform fee. Processing time is the same regardless of which method you choose — deposits usually reflect within 2 minutes.
- Method Min Deposit Arrival Time Withdrawal Time
- bKash ৳500 ~2 minutes ~35 minutes
- Nagad ৳500 ~2 minutes ~35 minutes
- Rocket ৳500 ~2 minutes ~35 minutes
- Upay ৳500 ~2 minutes ~35 minutes
- Bank Transfer ৳500 ~2 minutes ~35 minutes
Arrival times are typical. Occasional network delays on your wallet provider's side may add a few extra minutes.
How to Deposit — General Flow
The basic deposit process is the same for every payment method. Follow these steps, then refer to the method-specific instructions below for the exact button sequence inside your wallet app.
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1
Log In to hello55
Open hello55 Login in your browser or the hello55 app. Enter your username and password. If you do not have an account yet, register in two minutes.
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2
Open the Cashier / Deposit Page
Tap the wallet icon or the "Deposit" button in the top menu. The cashier page lists all available payment methods for your account.
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3
Select Your Payment Method
Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. hello55 will display a unique merchant number and reference code for this transaction.
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4
Send Money from Your Wallet
Open your wallet app. Use "Send Money" (not "Payment"). Enter the merchant number shown in hello55, type the amount you want to deposit (minimum ৳500), and use the reference code as your transaction note.
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5
Submit the Transaction ID in hello55
After your wallet confirms the transfer, copy the transaction ID. Return to the hello55 cashier page, paste the transaction ID into the form, then press "Confirm Deposit". Funds appear in your hello55 balance within about 2 minutes.
Step-by-Step for bKash, Nagad, Rocket and More
The wallet app sequence differs slightly between providers. Here is exactly what to tap for each one.
Open the bKash app on your phone. Tap Send Money on the home screen (not "Payment").
Enter the hello55 bKash merchant number shown on the cashier page. Double-check every digit before continuing.
Enter your deposit amount (minimum ৳500). In the reference field, type the transaction reference code from hello55 exactly as shown.
Enter your bKash PIN and confirm. Wait for the success SMS from bKash.
Copy the TrxID from the confirmation SMS. Paste it into the hello55 cashier form and tap Confirm Deposit.
bKash Send Money has a small service charge deducted from your wallet balance. Send a slightly higher amount if you want an exact round number to land in your hello55 account.
Open the Nagad app. Tap Send Money from the main screen.
Enter the hello55 Nagad account number from the cashier page. Tap Next.
Enter the amount (minimum ৳500) and add the hello55 reference code in the note field.
Enter your Nagad PIN. Review the summary screen and tap Confirm.
Note the Nagad Transaction ID from the success screen or SMS. Submit it in the hello55 cashier form.
Open the Rocket app or dial *322# on your registered SIM. Choose Send Money.
Enter the hello55 Rocket number shown in the cashier. Confirm it with the name shown by the app before proceeding.
Type your deposit amount and add the reference code from hello55 as a note.
Enter your PIN and confirm. Save the transaction confirmation number from the success screen or USSD reply.
Return to hello55, enter the Transaction ID, and submit. Your balance updates in about 2 minutes.
Open the Upay app and tap Send Money.
Enter the hello55 Upay number from the cashier page. Verify the recipient name matches.
Enter the amount (minimum ৳500) and paste the reference code in the remarks field.
Confirm with your PIN. Copy the transaction reference from the success notification.
Paste the Transaction ID into the hello55 cashier form and tap Confirm Deposit.
Select Bank Transfer in the hello55 cashier. Note the bank name, account number, and branch shown on screen.
Log in to your online banking or visit your bank. Initiate an BEFTN or NPSB transfer to the hello55 account details.
Use the hello55 reference code as the transfer narration or remarks — this is essential for the team to match your payment.
Complete the transfer. Download or note the bank transaction reference from your receipt or bank statement.
Submit the transaction reference in the hello55 cashier form. Bank transfers may take slightly longer during non-business hours but typically still arrive within 2 minutes during daytime.
Bank transfers sent after 9 PM or on bank holidays may be queued until the next banking window. If your funds have not arrived within 15 minutes during business hours, contact 24/7 Live Chat with your transaction reference.
Why hello55 Deposits Sometimes Fail
Most deposit failures are small mistakes that you can fix in under a minute. The table below lists the most common causes and the exact action to take.
| Problem | Likely Cause | What to Do |
|---|---|---|
| Balance shows ৳0 after transfer | Transaction ID not submitted in hello55 cashier | Go back to the cashier form, paste your TrxID, and tap Confirm. |
| Wrong merchant number used | Copied an old number from a previous session | Always refresh the cashier page to get a fresh number. Contact Live Chat with your wallet receipt. |
| Amount below ৳500 | Sent less than the minimum deposit | The transfer will not credit automatically. Contact Live Chat with the transaction ID for a manual review. |
| Reference code missing or wrong | Left the note field blank or typed it incorrectly | Contact Live Chat immediately with your wallet transaction ID. Manual matching is possible but may take longer. |
| bKash "Payment" used instead of "Send Money" | Wrong menu option selected in the wallet app | Always use Send Money for hello55 deposits. Contact Live Chat if the wrong flow was used. |
| Wallet daily limit exceeded | Your wallet has a daily send limit imposed by the provider | Wait until midnight for the limit to reset, or use a second payment method (e.g., Nagad if bKash is at limit). |
| Funds pending for more than 10 minutes | Intermittent network issue between wallet and hello55 server | Open Live Chat and share your transaction ID. The team can manually credit confirmed transfers. |
Get 125% on Your First hello55 Deposit
Your first deposit at hello55 qualifies for the welcome bonus. The bonus credits automatically when you opt in during registration or on the cashier page before confirming your deposit.
After your first deposit, hello55 also gives a 15% reload bonus on subsequent deposits and a 1.7% daily cashback on losses — available from your Bronze VIP level onwards. See the Bonus & VIP Guide for full details.
Deposit Questions Answered
What is the minimum deposit at hello55?
How long does a hello55 deposit take to arrive?
Is there a deposit fee on hello55?
Can I deposit using a bKash account that is not in my name?
I sent money but forgot to add the reference code. What now?
Why does hello55 show a new merchant number every time?
Can I deposit via the hello55 app?
Is there a maximum deposit limit?
Ready to Make Your hello55 Deposit?
Register a free hello55 account, choose bKash or Nagad, send ৳500 or more, and your 125% welcome bonus credits automatically.
Already have an account? Log in and go straight to the cashier. · 18+ · Play Responsibly